Do I need a visa to enter Indonesia?
Currently only nationals from the following countries are able to enter Indonesia “Visa Free”: Thailand, Malaysia, Singapore, Brunei Darussalam, Philippines, Hong Kong SAR, Macau SAR, Chile, Morocco, Peru and Vietnam.

Nationals from the following 52 countries are able to apply for a “Visa on Arrival” at the point of entry: Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Cambodia, Canada, Cyprus, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Iran, Ireland, Italy, Japan, Kuwait, Laos, Liechtenstein, Luxembourg, Maldives, Malta, Mexico, Monaco, New Zealand, Norway, Oman, People's Republic of China, Poland, Portugal, Qatar, Russia, Saudi Arabia, South Africa, South Korea, Spain, Switzerland, Sweden, Suriname, Taiwan, The Netherlands, United Arab Emirates, United Kingdom, United States of America.
The fee for this visa is US$25. Use money that is new, and not damaged in any form.

Citizens from countries not mentioned above must apply for a visa outside of Indonesia before entering.

How do I get to NAD-lembeh?
Manado airport is serviced daily with more than 10 flights from Jakarta and other cities such as Denpasar (Bali), Makassar , Surabaya and Balikpapan.
There are also 5 weekly flights (M,T,W,F,S) from Singapore direct to Manado served by Silk Air.
Airport transfer over land to the port city of Bitung takes approximately one hour through breathtaking scenery of Volcanoes, jungles and small villages. From Bitung it's only a 10min boat ride to our resort. We provide pick-up service on request.

Davao City (Philippines) to Manado City (indonesia) Once a week contact Mr Giovanni Deetan in Travel@Palawan.COM

How can I pay for my stay?
Currently we are only able to accept Indonesian Rupiah, US Dollars and Euros. If you bring US Dollars, make sure they are 2003 or newer, crisp, with no folds or marks at all. Otherwise banks will not accept them so neither can we.

Our resort is unable to accept credit cards, but you are able to withdraw from numerous ATM machines in Bitung & Manado.

We require at least a 20% deposit to confirm and secure your booking, payable by bank transfer to our HSBC account in Jakarta. Or you can choose to pay full amount if you don't wish to carry a lot of cash with you. Any balance is to be cleared on day of arrival by cash, resort exchange rate of the day applies when paying with Euro or IDR.

What Voltage is at the resort?
All rooms are equipped with 220V round socket units. 110V is available on request in the camera room. There is a charging station with plenty of plugs, a computer, car readers, and CD's and DVD's on request. Camera room is available to all guests 24 hours.

Can you assist me in arranging domestic flights?
Yes, we can arrange your flight tickets if you wish to continue to any other part of indonesia after staying with us. Or even if you land in Manado and wish to go somewhere else before coming to us. Please contact us at Travel@Palawan.COM  

for further information regarding domestic flight tickets.

Is there Airport Departure Tax in Indonesia?
Yes there is. The charge for domestic flights from Manado are Rp30,00 p/person and for International flights, Rp100,000. This must be paid at the airport on the day of departure.

Should I take any medical precautions?
It is recommended to bring sufficient insect repellent and comfortable clothes to cover most of you body in the evenings. You might want to stop by your doctor for advice before travelling to any tropical region. In case of choosing to take any Malaria medicament, we highly recommend against Lariam as its secondary effects can ruin your diving.

What is the best time to dive in Lembeh Strait?
Due to the protected nature of the Strait, it makes it perfect for all year round diving. Although late November to March is considered to be the raining season, it seldom rains all day long. Rain might deter visibility at some of the dive sites, but there are plenty to choose from which will not be affected. Dives will never be cancelled due to weather conditions.

Water temperatures in the strait can vary from 26-29 Degrees Celsius. We recommended to use at least a 3.5mm wetsuit, although you may need extra protection during the months of July and August, when water temperature drops down to 26-27C.

How far is the nearest decompression chamber?
Less than 50km in the city of Manado. Although unlikely to happen in Lembeh due to the nature of the dives, recompression chamber procedures and a emergency plan is available for our customers in any case.